Extremely unsatisfactory
Most disappointing. Support service is not too useful plus fact gave me the wrong suggestions at the a critical part. Extremely poor full clearness/revelation concerning our very own car loan. We’ll not be using Golden1 getting something subsequently. There are plenty of other available choices nowadays with the same products and finest (and you will appropriate) customer support.
My personal car finance is decided to get paid in complete this day to your . My personal balance try below my personal fee. Not only can the standard complete number getting taken and you can used towards the smaller-than just balance, however, I also cannot reduce upcoming costs instead of going into a lender department and you can canceling the fresh new repayments. Abreast of going into the department, I became confronted with a faster-than-skilled lender worker. It employee had no tip how to fill in the newest cancelation document if in case to help make the file active. She requested Me personally! It was maybe not a reassuring experience and i also could well be closing all golden That profile whenever my car term was acquired.
Hey Sonya, we regret to listen to that you are incurring this dilemma from your car finance percentage. We need to mention an answer along with you and invite you to get in contact with our member advocates team here:
Golden 1 customer support
Practically titled bc my personal card are rejected and you will no-one said you to my credit try refused otherwise Finalized my personal account is actually finalized on account of a forty$- commission i’d to repay which was great but still just what f–k? No-one informed me shi when we titled which old man on mobile phone was being rude and you will pathetic i did not including their adittude you to definitely portion he was not of use whatsoever. The new even worse found bad the guy lied and said i can open reopen my personal membership but then once i ask so you can reclarify thus i can make sure it is still best facts which i you need.. and i also can always get the let that i You would like he desires to say oh zero you can’t reopen ur financial you need to go into the and have an alternative card Golden step 1 excite advance CS!
I can’t appreciate this someone manage…
I am unable to understand why anybody do choose lender right here except if it’s super smoother. The newest incompetency amount of a number of their staff is eye-popping, which Golden One to will not hunt worried about. I can’t highly recommend this lender.
Has just got a car loan through Golden…
Recently had a car loan via Wonderful You to definitely. Although not We have maybe not been able to link to my personal Fidelity profile to make a repayment. Titled Fidelity whom said the brand new routing matter will be refuted. Titled Wonderful One without that around generally seems to know any single thing on how ETF performs. Then experimented with the reverse and hook up away from G1 to help you Fidelity. Managed to validate the web link thru sample deposits – however when I try to import funds it offers a blunder. They really do not want us to be able to build a great commission! Never really had this problem writing about Patelco getting my most other vehicles financing. My most significant ailment is the insufficient assistance, degree on G1 prevent.
Rejected to own debt consolidation https://paydayloancolorado.net/oak-creek/ loan
Declined having debt consolidation reduction loan, immediately following 10+years , credit score great, money to financial obligation racial fine, cannot financial that have wonderful step one, loyalty means absolutely nothing to all of them.
Crappy tech, a good customer care
Their site & software aren’t the new friendliest to utilize, however, any time I have had problems, these include very receptive. Total, it is the best banks/credit unions online.
